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How to delete irctc account


Sep 26, 2023


how to delete irctc account

IRCTC (Indian Railway Catering and Tourism Corporation) is the official online portal for booking train tickets and managing railway-related services in India. While many users rely on IRCTC for their travel needs, there may come a time when you need to delete your IRCTC account for various reasons, such as personal preferences or security concerns. In this article, we will provide you with a comprehensive, step-by-step guide on how to delete your IRCTC account.

Before You Delete Your IRCTC Account

Before proceeding with the account deletion process, it’s crucial to consider a few key points:

Ticket Cancellation: Ensure that all your existing train tickets have been canceled or used. You cannot delete your IRCTC account if you have active or pending bookings.

Wallet Balance: If you have a balance in your IRCTC e-wallet, it’s advisable to use it or transfer it to your bank account. The balance will not be refunded upon account deletion.

Important Information: Make sure to back up any critical information, such as booking history or personal details, as you will lose access to this data after account deletion.

Email Access: Ensure that the email address associated with your IRCTC account is accessible as you may receive important notifications during the deletion process.

Step 1: Log In to Your IRCTC Account

To start the account deletion process, you need to log in to your IRCTC account. Visit the official IRCTC website ( and enter your login credentials, including your username and password.

Step 2: Go to the ‘User Profile’ Section

After logging in, click on your username or profile picture located in the top right corner of the webpage. This will open a drop-down menu.

Step 3: Select ‘My Profile’

From the drop-down menu, select the ‘My Profile’ option. This will take you to your IRCTC profile page.

Step 4: Find the ‘Delete Profile’ Option

On your profile page, scroll down until you find the ‘Delete Profile’ option. This option is usually located at the bottom of the page.

Step 5: Initiate the Deletion Process

Click on the ‘Delete Profile’ option. A pop-up window will appear, asking you to confirm your decision to delete your IRCTC account. Read the information carefully.

Step 6: Confirm Account Deletion

To confirm the account deletion, you will need to enter your IRCTC password again. This is an added security measure to ensure that only the account holder can initiate the deletion process.

Step 7: Enter the OTP (One-Time Password)

After entering your password, an OTP (One-Time Password) will be sent to the email address associated with your IRCTC account. Check your email and enter the OTP in the designated field.

Step 8: Provide Feedback (Optional)

IRCTC may ask you to provide feedback regarding your reason for deleting your account. This step is optional, but your feedback can help them improve their services.

Step 9: Confirm Deletion

Once you have completed all the necessary steps and provided feedback (if desired), click the ‘Confirm Deletion’ button. This action will initiate the account deletion process.

Step 10: Account Deletion Confirmation

After clicking ‘Confirm Deletion,’ you will receive a confirmation message stating that your request to delete your IRCTC account has been received. You will also be informed that your account will be permanently deleted after a specific period (usually within a few days).

Important Note: It’s important to remember that the account deletion process may vary, and the steps provided here are based on the process as of the last update in September 2021. IRCTC may have introduced new features or changes since then, so it’s advisable to refer to the official IRCTC website for the most up-to-date instructions on deleting your account.


Deleting your IRCTC account is a straightforward process, but it’s essential to follow the steps carefully to ensure that your account is deactivated securely. Remember to consider the factors mentioned earlier, such as ticket cancellations and wallet balance usage, before proceeding with the deletion. By following this step-by-step guide, you can effectively delete your IRCTC account when needed.

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